SAP ABAP Class CL_SSC_IC_CALLBACK (CRM IC Callback API)

Hierarchy

☛ SAP_BS_FND (Software Component) SAP Business Suite Foundation
   ⤷ CA-EPT-SSC (Application Component) Shared Service Center Framework
     ⤷ BS_SSC_GENERAL (Package) Shared Services - General Topics

Properties

Class	CL_SSC_IC_CALLBACK
Short Description	CRM IC Callback API
Super Class
Instantiability of a Class	2	Public
Final	☑

General Data

Message Class
Program status
Category	0
Package	BS_SSC_GENERAL	Shared Services - General Topics
Created	20081217	SAP
Last change	20110908	SAP
Shared Memory-enabled	☐
Fixed point arithmetic	☑
Unicode checks active	☑

Forward declarations

#	Type group / Object type	Type	Type Description
1	ABAP	Type group use (TYPE-POOLS tp)	Type group use (TYPE-POOLS tp)

Interfaces

Class CL_SSC_IC_CALLBACK has no interface implemented.

Friends

Class CL_SSC_IC_CALLBACK has no friend class.

Attributes

#	Attribute	Level	Visibility	Read only	Typing	Associated Type	Initial Value	Description	Created on
1	GC_LINKED_TO_FAILED	Constant	Public	☐	Type reference (TYPE)	STRING	'FAILED'	Linked to failed	20090122
2	GC_LINKED_TO_IREC	Constant	Public	☐	Type reference (TYPE)	STRING	'INTERACTIONRECORD'	Linked to Interaction Record	20090122
3	GC_LINKED_TO_SRQ	Constant	Public	☐	Type reference (TYPE)	STRING	'SERVICEREQUEST'	Linked to service request	20090122
4	GV_LOGSYS	Static Attribute	Private	☐	Type reference (TYPE)	LOGSYS		Logical system	20090122
5	GV_RFCDEST	Static Attribute	Private	☐	Type reference (TYPE)	RFCDEST		Logical Destination (Specified in Function Call)	20090122
6	GV_SESSION_ID	Static Attribute	Private	☐	Type reference (TYPE)	STRING		Session ID	20090122
7	GV_SESSION_TYPE	Static Attribute	Private	☐	Type reference (TYPE)	CHAR5		R/2 table	20090122

Methods

#	Method	Level	Visibility	Method type	Description	Created on
1	ADD_TO_CRM	Static method	Public	Method	Add BOR object link to SR, if not possible to the AC	20081217
2	ADD_TO_IRECORD	Static method	Public	Method	Add BOR object link to the IC Activity Clipboard	20081217
3	ADD_TO_SERVICEREQUEST	Static method	Public	Method	Add BOR object links to the current SR in CRM	20081217
4	GET_RFCDEST	Static method	Public	Method	Determines the RFC determination for the callback to the IC	20081217
5	GET_SESSION_ID	Static method	Public	Method	Return the Session ID	20081217
6	GET_SOURCE_LOGSYS	Static method	Public	Method	Logical System of the Tx. Launch System	20090206
7	IS_POSSIBLE	Static method	Public	Method	Check whether the callback is possible(Session ID provided)	20081217
8	RAISE_EVENT	Static method	Public	Method	Raise an IC Event	20081217
9	SEARCH_AND_CONFIRM_BP	Static method	Public	Method	Search and confirm Main Business Partner/Contact Person	20081217
10	SERVICEREQUEST_LINK_POSSIBLE	Static method	Public	Method	Check wether it is possible to link this object to a SR	20081217
11	SET_PHONE_NUMBER	Static method	Public	Method	Transfer a telephone number to the IC Dialpad	20081217
12	SET_SOURCE_SESSION	Static method	Public	Method	Allows to set the source session ID from outside	20090122

Events

Class CL_SSC_IC_CALLBACK has no event.

Types

Class CL_SSC_IC_CALLBACK has no local type.

Method Signatures

Method ADD_TO_CRM Signature

#	Type	Parameter	Pass Value	Optional	Typing Method	Associated Type	Default value	Description	Created on
1	Importing	IT_OBJ_LIST	Call by reference	☐	Type reference (TYPE)	TRL_BORID			20081217
2	Exporting	RV_LINKED_TO	Call by reference	☐	Type reference (TYPE)	STRING			20090122

#	Exception	Resumable	Description	Created on
1	CALLBACK_FAILED	☐		20081217
2	NO_RFC_DESTINATION	☐		20081217
3	NO_SESSION_ID	☐		20081217

Method ADD_TO_IRECORD Signature

#	Type	Parameter	Pass Value	Optional	Typing Method	Associated Type	Default value	Description	Created on
1	Importing	IV_LOGSYS	Value transfer	☑	Type reference (TYPE)	LOGSYS			20081217
2	Importing	IV_OBJKEY	Value transfer	☐	Type reference (TYPE)	SWO_TYPEID			20081217
3	Importing	IV_OBJTYPE	Value transfer	☐	Type reference (TYPE)	SWO_OBJTYP			20081217

#	Exception	Resumable	Description	Created on
1	CALLBACK_FAILED	☐	Callback not possible	20081217
2	LINK_TO_IRECORD_FAILED	☐	Link to interaction record not possible	20090122
3	NO_RFC_DESTINATION	☐	No RFC destination	20081217
4	NO_SESSION_ID	☐	No session id provided	20081217
5	OWN_LOGICAL_SYSTEM_NOT_DEFINED	☐	Own logical system not defined	20090102

Method ADD_TO_SERVICEREQUEST Signature

#	Type	Parameter	Pass Value	Optional	Typing Method	Associated Type	Default value	Description	Created on
1	Importing	IT_OBJ_LIST	Call by reference	☐	Type reference (TYPE)	TRL_BORID			20081217

#	Exception	Resumable	Description	Created on
1	CALLBACK_FAILED	☐		20081217
2	NO_RFC_DESTINATION	☐		20081217
3	NO_SESSION_ID	☐		20081217
4	OWN_LOGICAL_SYSTEM_NOT_DEFINED	☐		20090102

Method GET_RFCDEST Signature

#	Type	Parameter	Pass Value	Optional	Typing Method	Associated Type	Default value	Description	Created on
1	Returning	RV_RFCDEST	Value transfer	☐	Type reference (TYPE)	RFCDEST			20081217

#	Exception	Resumable	Description	Created on
1	NO_RFC_DESTINATION	☐		20081217

Method GET_SESSION_ID Signature

#	Type	Parameter	Pass Value	Optional	Typing Method	Associated Type	Default value	Description	Created on
1	Returning	RV_SESSION_ID	Value transfer	☐	Type reference (TYPE)	SSC_SESSION_ID		SCC - Session ID for IC Callback	20081217

#	Exception	Resumable	Description	Created on
1	NO_SESSION_ID	☐		20081217

Method GET_SOURCE_LOGSYS Signature

#	Type	Parameter	Pass Value	Optional	Typing Method	Associated Type	Default value	Description	Created on
1	Returning	RV_SOURCE_LOGSYS	Value transfer	☐	Type reference (TYPE)	LOGSYS		Logical system	20090206

#	Exception	Resumable	Description	Created on
1	NO_LOGSYS	☐		20090206

Method IS_POSSIBLE Signature

#	Type	Parameter	Pass Value	Optional	Typing Method	Associated Type	Default value	Description	Created on
1	Returning	RV_RETURN	Value transfer	☐	Type reference (TYPE)	ABAP_BOOL			20081217

Method IS_POSSIBLE on class CL_SSC_IC_CALLBACK has no exception.

Method RAISE_EVENT Signature

#	Type	Parameter	Pass Value	Optional	Typing Method	Associated Type	Default value	Description	Created on
1	Importing	IT_EVENT_PARAMETER	Call by reference	☐	Type reference (TYPE)	SSC_T_FIELD_NV_PAIR		Shared Service Center: Name value pair	20090313
2	Importing	IV_EVENT	Call by reference	☐	Type reference (TYPE)	CHAR255			20081217

#	Exception	Resumable	Description	Created on
1	CALLBACK_FAILED	☐		20081217
2	NO_RFC_DESTINATION	☐		20081217
3	NO_SESSION_ID	☐		20081217

Method SEARCH_AND_CONFIRM_BP Signature

#	Type	Parameter	Pass Value	Optional	Typing Method	Associated Type	Default value	Description	Created on
1	Importing	IV_BP_GUID	Call by reference	☑	Type reference (TYPE)	BU_PARTNER_GUID			20081217
2	Importing	IV_BP_ID	Call by reference	☑	Type reference (TYPE)	BU_PARTNER			20081217
3	Importing	IV_CHANGE_MAINCP	Call by reference	☐	Type reference (TYPE)	CRMT_BOOLEAN			20081217
4	Importing	IV_CONFIRM	Call by reference	☐	Type reference (TYPE)	CRMT_BOOLEAN			20081217
5	Importing	IV_CONTACT_GUID	Call by reference	☑	Type reference (TYPE)	BU_PARTNER_GUID			20081217
6	Importing	IV_CONTACT_ID	Call by reference	☑	Type reference (TYPE)	BU_PARTNER			20081217

#	Exception	Resumable	Description	Created on
1	BP_HAS_CONFIRMED	☐		20081217
2	BP_NOT_FOUND	☐		20081217
3	CALLBACK_FAILED	☐		20081217
4	CP_NOT_CONFIRMED	☐		20081217
5	CP_NOT_FOUND	☐		20081217
6	NO_RFC_DESTINATION	☐		20081217
7	NO_SESSION_ID	☐		20081217

Method SERVICEREQUEST_LINK_POSSIBLE Signature

#	Type	Parameter	Pass Value	Optional	Typing Method	Associated Type	Default value	Description	Created on
1	Exporting	EV_POSSIBLE	Call by reference	☐	Type reference (TYPE)	ABAP_BOOL			20081217
2	Importing	IT_OBJ_LIST	Call by reference	☐	Type reference (TYPE)	TRL_BORID			20081217
3	Importing	IV_OBJTYPE	Call by reference	☐	Type reference (TYPE)	SWO_OBJTYP			20081217

#	Exception	Resumable	Description	Created on
1	CALLBACK_FAILED	☐		20081217
2	NO_RFC_DESTINATION	☐		20081217
3	NO_SESSION_ID	☐		20081217

Method SET_PHONE_NUMBER Signature

#	Type	Parameter	Pass Value	Optional	Typing Method	Associated Type	Default value	Description	Created on
1	Importing	IV_PHONENUMBER	Call by reference	☐	Type reference (TYPE)	CHAR255			20081217

#	Exception	Resumable	Description	Created on
1	CALLBACK_FAILED	☐		20081217
2	NO_RFC_DESTINATION	☐		20081217
3	NO_SESSION_ID	☐		20081217

Method SET_SOURCE_SESSION Signature

#	Type	Parameter	Pass Value	Optional	Typing Method	Associated Type	Default value	Description	Created on
1	Importing	IV_LOGSYS	Call by reference	☐	Type reference (TYPE)	LOGSYS		Logical system	20090122
2	Importing	IV_SESSION_ID	Call by reference	☐	Type reference (TYPE)	STRING		Session ID	20090122
3	Importing	IV_SESSION_TYPE	Call by reference	☐	Type reference (TYPE)	CHAR5	'SAM'	Session Type - only 'SAM' supported	20090122

#	Exception	Resumable	Description	Created on
1	NO_RFC_DESTINATION	☐	No RFC destination for logsys assigned in BD97	20090122
2	PARAMETER_NOT_COMPLETE	☐	The provides parameters are not complete	20090122

History

Last changed by/on	SAP	20110908
SAP Release Created in	702