SAP ABAP Class CL_HREIC_SLA (Service Level Agreement (SLA) Contract)
Hierarchy
☛
EA-HRGXX (Software Component) Sub component EA-HRGXX of EA-HR
⤷
PA-EIC (Application Component) Employee Interaction Center
⤷
PAOC_EIC_APPL_SLA (Package) Employee Interaction Center: SLA
EA-HRGXX (Software Component) Sub component EA-HRGXX of EA-HR⤷
PA-EIC (Application Component) Employee Interaction Center⤷
PAOC_EIC_APPL_SLA (Package) Employee Interaction Center: SLAMeta Relationship - Using
| # | Relationship type | Using | Short Description | Created on |
|---|---|---|---|---|
| 1 | Inheritance (c INHERITING FROM c_ref) | CL_HREIC_ABSTR_ACTIVITY_CHILD | EIC: Abstract Activity-Child Class | 20060803 |
Properties
| Class | CL_HREIC_SLA | |
| Short Description | Service Level Agreement (SLA) Contract | |
| Super Class | CL_HREIC_ABSTR_ACTIVITY_CHILD | EIC: Abstract Activity-Child Class |
| Instantiability of a Class | 2 | Public |
| Final |
General Data
| Message Class | ||
| Program status | ||
| Category | 0 | |
| Package | PAOC_EIC_APPL_SLA | Employee Interaction Center: SLA |
| Created | 20060503 | SAP |
| Last change | 20070913 | SAP |
| Shared Memory-enabled | ||
| Fixed point arithmetic | ||
| Unicode checks active |
Forward declarations
Class CL_HREIC_SLA has no forward declaration.
Interfaces
Class CL_HREIC_SLA has no interface implemented.
Friends
Class CL_HREIC_SLA has no friend class.
Attributes
| # | Attribute | Level | Visibility | Read only | Typing | Associated Type | Initial Value | Description | Created on |
|---|---|---|---|---|---|---|---|---|---|
| 1 | ACTIVITY |
Instance attribute | Private | Type reference (TYPE) | HREIC_S_ACTIVITY_ATTR | EIC: Final Activity Class | 20060504 | ||
| 2 | ACTIVITY_SERVICE |
Instance attribute | Private | Object reference (TYPE REF TO) | CL_HREIC_ACTIVITY_SERVICE | Activity Service Class | 20060919 | ||
| 3 | CONTRACT_STRUC |
Instance attribute | Private | Type reference (TYPE) | HREIC_S_SLA_ATTR | Service Level Agreement (SLA) Contract | 20060805 | ||
| 4 | FEATURE |
Constant | Private | Type reference (TYPE) | MERK1 | 'EICSL' | Loosely Defined Area, Possibly Used for Patchlevels | 20060803 | |
| 5 | PROCESSING_TIME |
Constant | Private | Type reference (TYPE) | HREIC_SLA_TARGET | 'PROC' | SLA Target | 20060806 | |
| 6 | SCHEDULE_STRUC |
Instance attribute | Private | Type reference (TYPE) | THREIC_SLA_APPT | 20060807 | |||
| 7 | TARGET_TAB |
Instance attribute | Private | Type reference (TYPE) | HREIC_T_SLA_TGT_ATTR | Targets That Are Specified in the SLA Contract | 20060504 |
Methods
| # | Method | Level | Visibility | Method type | Description | Created on |
|---|---|---|---|---|---|---|
| 1 | ADD_BUSTIME |
Instance method | Public | Method | Add Non-EIC Business Hours to Time Interval | 20060824 |
| 2 | CALCULATE_BUSTIME |
Instance method | Private | Method | Calculate Business Time | 20060824 |
| 3 | CALCULATE_DUEDATE |
Instance method | Private | Method | Creation Date + Processing Time + Non-EIC Business Hours | 20060504 |
| 4 | CALCULATE_REMDATE |
Instance method | Private | Method | Due Date - Reminder Time - Non-EIC Business Hours | 20060504 |
| 5 | CONSTRUCTOR |
Instance method | Public | Constructor | CONSTRUCTOR | 20060503 |
| 6 | GET_ATTRIBUTES_TEST |
Instance method | Public | Method | Test Method | 20060807 |
| 7 | GET_BUSTIME |
Instance method | Private | Method | Get Table of Business Time Intervals | 20060824 |
| 8 | GET_CONTRACT_FOR_EE |
Instance method | Public | Method | Get SLA Contract for Employee (PERNR) | 20060805 |
| 9 | GET_NET_TIME_FROM_LOG |
Instance method | Private | Method | Get Net Time from Log | 20060919 |
| 10 | GET_PROCTIME |
Instance method | Private | Method | Get Execution Time | 20060504 |
| 11 | GET_SLA_DB |
Instance method | Private | Method | Read SLA Database Tables | 20060504 |
| 12 | GET_SLA_SWITCH |
Static method | Public | Method | Get SLA Switch VP and Constant SLASW | 20060912 |
| 13 | GET_TARGET_ATTRIBUTES |
Instance method | Public | Method | Get SLA Target Attributes | 20060912 |
| 14 | MODIFY_SLA_FIGURES |
Instance method | Public | Method | Modify SLA Figures (e.g. Due Date) | 20060806 |
| 15 | RECALCULATE_DUEDATE |
Instance method | Public | Method | Recalculate Due Date after Status Change | 20060919 |
| 16 | SUBTRACT_BUSTIME |
Instance method | Public | Method | Subtract Non-EIC Business Hours | 20060824 |
Events
Class CL_HREIC_SLA has no event.
Types
Class CL_HREIC_SLA has no local type.
Method Signatures
Method ADD_BUSTIME Signature
| # | Type | Parameter | Pass Value | Optional | Typing Method | Associated Type | Default value | Description | Created on |
|---|---|---|---|---|---|---|---|---|---|
| 1 |  Importing |
I_BEGDATE | Call by reference | Type reference (TYPE) | TIMESTAMP | UTC-Zeitstempel in Kurzform (JJJJMMTThhmmss) | 20060824 | ||
| 2 | Importing |
I_SECS | Call by reference | Type reference (TYPE) | I | 20060824 | |||
| 3 |  Returning |
R_ENDDATE | Value transfer | Type reference (TYPE) | TIMESTAMP | UTC-Zeitstempel in Kurzform (JJJJMMTThhmmss) | 20060824 |
| # | Exception | Resumable | Description | Created on |
|---|---|---|---|---|
| 1 |  CX_HREIC_SLA |
SLA Ausnahmen | 20060824 |
Method CALCULATE_BUSTIME Signature
| # | Type | Parameter | Pass Value | Optional | Typing Method | Associated Type | Default value | Description | Created on |
|---|---|---|---|---|---|---|---|---|---|
| 1 | Returning |
E_BUSTIME | Value transfer | Type reference (TYPE) | I | 20060824 | |||
| 2 | Importing |
IT_BUSTIME | Call by reference | Type reference (TYPE) | HREIC_T_SLA_FREETIME | Liste der terminfreien Zeiten | 20060824 |
| # | Exception | Resumable | Description | Created on |
|---|---|---|---|---|
| 1 | CX_HREIC_SLA |
SLA Ausnahmen | 20060824 |
Method CALCULATE_DUEDATE Signature
| # | Type | Parameter | Pass Value | Optional | Typing Method | Associated Type | Default value | Description | Created on |
|---|---|---|---|---|---|---|---|---|---|
| 1 | Importing |
I_CREATEDATE | Call by reference | Type reference (TYPE) | TIMESTAMP | UTC-Zeitstempel in Kurzform (JJJJMMTThhmmss) | 20060510 | ||
| 2 | Returning |
R_DUEDATE | Value transfer | Type reference (TYPE) | TIMESTAMP | UTC-Zeitstempel in Kurzform (JJJJMMTThhmmss) | 20060511 |
| # | Exception | Resumable | Description | Created on |
|---|---|---|---|---|
| 1 | CX_HREIC_SLA |
SLA Ausnahmen | 20060803 |
Method CALCULATE_REMDATE Signature
| # | Type | Parameter | Pass Value | Optional | Typing Method | Associated Type | Default value | Description | Created on |
|---|---|---|---|---|---|---|---|---|---|
| 1 | Importing |
I_CREATEDATE | Call by reference | Type reference (TYPE) | TIMESTAMP | UTC-Zeitstempel in Kurzform (JJJJMMTThhmmss) | 20061011 | ||
| 2 | Importing |
I_DUEDATE | Call by reference | Type reference (TYPE) | TIMESTAMP | UTC-Zeitstempel in Kurzform (JJJJMMTThhmmss) | 20060511 | ||
| 3 | Returning |
R_REMDATE | Value transfer | Type reference (TYPE) | TIMESTAMP | UTC-Zeitstempel in Kurzform (JJJJMMTThhmmss) | 20060511 |
| # | Exception | Resumable | Description | Created on |
|---|---|---|---|---|
| 1 | CX_HREIC_SLA |
SLA Ausnahmen | 20060803 |
Method CONSTRUCTOR Signature
| # | Type | Parameter | Pass Value | Optional | Typing Method | Associated Type | Default value | Description | Created on |
|---|---|---|---|---|---|---|---|---|---|
| 1 | Importing |
IS_ATTRIBUTES | Call by reference | Type reference (TYPE) | ANY | 20060831 | |||
| 2 | Importing |
I_ACTIVITY_GUID | Call by reference | Type reference (TYPE) | SCMG_CASE_GUID | Technischer Schlüssel des Falles (Fall-GUID) | 20060805 | ||
| 3 | Importing |
I_GUID | Call by reference | Type reference (TYPE) | HREIC_GUID | EIC GUID | 20060831 |
| # | Exception | Resumable | Description | Created on |
|---|---|---|---|---|
| 1 | CX_HREIC_ACTIVITY |
20060831 |
Method GET_ATTRIBUTES_TEST Signature
| # | Type | Parameter | Pass Value | Optional | Typing Method | Associated Type | Default value | Description | Created on |
|---|---|---|---|---|---|---|---|---|---|
| 1 | Returning |
RV_SLA_ATTR | Value transfer | Type reference (TYPE) | HREIC_S_SLA_ATTR | 20060807 |
Method GET_ATTRIBUTES_TEST on class CL_HREIC_SLA has no exception.
Method GET_BUSTIME Signature
| # | Type | Parameter | Pass Value | Optional | Typing Method | Associated Type | Default value | Description | Created on |
|---|---|---|---|---|---|---|---|---|---|
| 1 | Importing |
I_BEGTST | Call by reference | Type reference (TYPE) | TZNTSTMPL | UTC-Zeitstempel in Kurzform (JJJJMMTThhmmss) | 20060824 | ||
| 2 | Importing |
I_ENDTST | Call by reference | Type reference (TYPE) | TZNTSTMPL | UTC-Zeitstempel in Kurzform (JJJJMMTThhmmss) | 20060824 | ||
| 3 | Returning |
RT_BUSTIME | Value transfer | Type reference (TYPE) | HREIC_T_SLA_FREETIME | Liste der terminfreien Zeiten | 20060824 |
| # | Exception | Resumable | Description | Created on |
|---|---|---|---|---|
| 1 | CX_HREIC_SLA |
SLA Ausnahmen | 20060824 |
Method GET_CONTRACT_FOR_EE Signature
| # | Type | Parameter | Pass Value | Optional | Typing Method | Associated Type | Default value | Description | Created on |
|---|---|---|---|---|---|---|---|---|---|
| 1 | Importing |
I_DATE | Call by reference | Type reference (TYPE) | DATUM | Datum | 20060805 | ||
| 2 | Importing |
I_PERNR | Call by reference | Type reference (TYPE) | PERSNO | Personalnummer | 20060805 | ||
| 3 | Returning |
R_CONTRACT | Value transfer | Type reference (TYPE) | HREIC_SLA_CONTRACT | Service Level Agreement (SLA) Vertrag | 20060805 |
| # | Exception | Resumable | Description | Created on |
|---|---|---|---|---|
| 1 | CX_HREIC_SLA |
SLA Ausnahmen | 20060805 |
Method GET_NET_TIME_FROM_LOG Signature
| # | Type | Parameter | Pass Value | Optional | Typing Method | Associated Type | Default value | Description | Created on |
|---|---|---|---|---|---|---|---|---|---|
| 1 | Importing |
I_ACTIVITY_GUID | Call by reference | Type reference (TYPE) | SCMG_CASE_GUID | Technischer Schlüssel des Falles (Fall-GUID) | 20060919 | ||
| 2 | Importing |
I_ALL | Value transfer | Type reference (TYPE) | FLAG | 'X' | All log entries | 20060919 | |
| 3 | Importing |
I_PROFILE_ID | Call by reference | Type reference (TYPE) | SCMGSTATUSPROFID | Fall: Statusprofil | 20060919 | ||
| 4 | Returning |
R_BUSTIME | Value transfer | Type reference (TYPE) | I | EIC Business Time | 20060919 |
Method GET_NET_TIME_FROM_LOG on class CL_HREIC_SLA has no exception.
Method GET_PROCTIME Signature
| # | Type | Parameter | Pass Value | Optional | Typing Method | Associated Type | Default value | Description | Created on |
|---|---|---|---|---|---|---|---|---|---|
| 1 | Importing |
IV_ACTIVITY_ATTR | Call by reference | Type reference (TYPE) | HREIC_S_ACTIVITY_ATTR | EIC Vorgang: alle Attribute(Fallattribute und zusätzliche) | 20060806 | ||
| 2 | Returning |
R_PROCTIME | Value transfer | Type reference (TYPE) | HREIC_SLA_EXECTIME | Processing time | 20060806 |
| # | Exception | Resumable | Description | Created on |
|---|---|---|---|---|
| 1 | CX_HREIC_SLA |
SLA Ausnahmen | 20060803 |
Method GET_SLA_DB Signature
| # | Type | Parameter | Pass Value | Optional | Typing Method | Associated Type | Default value | Description | Created on |
|---|---|---|---|---|---|---|---|---|---|
| 1 |  Exporting |
ET_TARGET | Call by reference | Type reference (TYPE) | HREIC_T_SLA_TGT_ATTR | SLA Ziele | 20060805 | ||
| 2 | Exporting |
EV_CONTRACT | Call by reference | Type reference (TYPE) | HREIC_S_SLA_ATTR | Attribute structure for the BOL model object EIC_SLA | 20060805 | ||
| 3 | Importing |
I_CONTRACT | Value transfer | Type reference (TYPE) | HREIC_SLA_CONTRACT | Service-Level-Vereinbarung: Vertrag | 20060805 | ||
| 4 | Importing |
I_DATE | Value transfer | Type reference (TYPE) | DATUM | Datum | 20060805 |
| # | Exception | Resumable | Description | Created on |
|---|---|---|---|---|
| 1 | CX_HREIC_SLA |
SLA Ausnahmen | 20060803 |
Method GET_SLA_SWITCH Signature
| # | Type | Parameter | Pass Value | Optional | Typing Method | Associated Type | Default value | Description | Created on |
|---|---|---|---|---|---|---|---|---|---|
| 1 | Returning |
R_NO_SLA | Value transfer | Type reference (TYPE) | HREIC_BOOLEAN | EIC: Boolesche Variable | 20060912 |
Method GET_SLA_SWITCH on class CL_HREIC_SLA has no exception.
Method GET_TARGET_ATTRIBUTES Signature
| # | Type | Parameter | Pass Value | Optional | Typing Method | Associated Type | Default value | Description | Created on |
|---|---|---|---|---|---|---|---|---|---|
| 1 | Exporting |
ET_TARGET | Call by reference | Type reference (TYPE) | HREIC_T_SLA_TGT_ATTR | Liste der SLV-Zielattribute | 20060912 |
Method GET_TARGET_ATTRIBUTES on class CL_HREIC_SLA has no exception.
Method MODIFY_SLA_FIGURES Signature
| # | Type | Parameter | Pass Value | Optional | Typing Method | Associated Type | Default value | Description | Created on |
|---|---|---|---|---|---|---|---|---|---|
| 1 | Exporting |
EV_SLA_ATTR | Call by reference | Type reference (TYPE) | HREIC_S_SLA_ATTR | Attribute structure for the BOL model object EIC_SLA | 20060806 | ||
| 2 | Importing |
IV_ACTIVITY_ATTR | Call by reference | Type reference (TYPE) | HREIC_S_ACTIVITY_ATTR | EIC Vorgang: alle Attribute(Fallattribute und zusätzliche) | 20060806 | ||
| 3 | Importing |
I_ACTIVITY_GUID | Call by reference | Type reference (TYPE) | SCMG_CASE_GUID | Technischer Schlüssel des Falles (Fall-GUID) | 20060806 |
| # | Exception | Resumable | Description | Created on |
|---|---|---|---|---|
| 1 | CX_HREIC_SLA |
SLA Ausnahmen | 20060807 |
Method RECALCULATE_DUEDATE Signature
| # | Type | Parameter | Pass Value | Optional | Typing Method | Associated Type | Default value | Description | Created on |
|---|---|---|---|---|---|---|---|---|---|
| 1 | Exporting |
E_DUEDATE | Call by reference | Type reference (TYPE) | HREIC_SLA_DUEDATE | Fälligkeitstermin | 20060919 | ||
| 2 | Exporting |
E_PROCTIME | Call by reference | Type reference (TYPE) | HREIC_SLA_EXECTIME | EIC: Durchführungszeit des Vorgangs | 20060919 | ||
| 3 | Exporting |
E_REMINDER | Call by reference | Type reference (TYPE) | HREIC_TIMESTAMP | EIC: Zeitstempel | 20060919 | ||
| 4 | Importing |
IV_NEW_ATTRIBUTES | Call by reference | Type reference (TYPE) | HREIC_S_ACTIVITY_ATTR | EIC Vorgang: alle Attribute(Fallattribute und zusätzliche) | 20060919 | ||
| 5 | Importing |
IV_OLD_ATTRIBUTES | Call by reference | Type reference (TYPE) | HREIC_S_ACTIVITY_ATTR | EIC Vorgang: alle Attribute(Fallattribute und zusätzliche) | 20060919 | ||
| 6 | Importing |
I_ACTIVITY_GUID | Call by reference | Type reference (TYPE) | SCMG_CASE_GUID | Technischer Schlüssel des Falles (Fall-GUID) | 20060919 | ||
| 7 | Importing |
I_RECALC | Call by reference | Type reference (TYPE) | HREIC_SLA_RECALC | SLV neu berechnen | 20060919 |
| # | Exception | Resumable | Description | Created on |
|---|---|---|---|---|
| 1 | CX_HREIC_ACTIVITY |
20060919 |
Method SUBTRACT_BUSTIME Signature
| # | Type | Parameter | Pass Value | Optional | Typing Method | Associated Type | Default value | Description | Created on |
|---|---|---|---|---|---|---|---|---|---|
| 1 | Importing |
I_ENDDATE | Call by reference | Type reference (TYPE) | TIMESTAMP | UTC-Zeitstempel in Kurzform (JJJJMMTThhmmss) | 20060824 | ||
| 2 | Importing |
I_SECS | Call by reference | Type reference (TYPE) | I | 20060824 | |||
| 3 | Returning |
R_BEGDATE | Value transfer | Type reference (TYPE) | TIMESTAMP | UTC-Zeitstempel in Kurzform (JJJJMMTThhmmss) | 20060824 |
| # | Exception | Resumable | Description | Created on |
|---|---|---|---|---|
| 1 | CX_HREIC_SLA |
SLA Ausnahmen | 20060824 |
History
| Last changed by/on | SAP | 20070913 |
| SAP Release Created in | 600 |
