SAP ABAP Application Component CS-CM (Call Management)
Basic Data
| Application Component |  |
ALR0000113 |
| Application Component ID | |
CS-CM |
| Short Description | Call Management | |
| First Release Date |  |
19980422 |
| First Release | 45A |
Content
| Application Component ID | Short Description | Application Component |
|---|---|---|
| CS-CM-ESC |
Escalation | ALR0002152 |
| CS-CM-HD |
Help Desk | ALR0000140 |
| CS-CM-KB |
Knowledge Base | ALR0000139 |
| CS-CM-MON |
Response Time Monitoring | ALR0002151 |
| CS-CM-SN |
Service Notifications | HLA0009594 |
Hierarchy
| Software Component |  |
SAP_APPL | Logistics and Accounting |
| SAP Release Created in |
