SAP ABAP Application Component CRM-BTX-COM (Complaints / Returns / In-House Repair)
Basic Data
Application Component AEC0000349  
Application Component ID CRM-BTX-COM  
Short Description   Complaints / Returns / In-House Repair  
First Release Date 20000608 
First Release   46D 

Contained Package
Package Short Description
CRM_COMPL Complaints/Returns 
CRM_COMPL_ARM Complaints/Returns Integration with ERP ARM Advanced Returns 
CRM_COMPL_ARM_1 Switched package for Complaints Advanced Return Management 
CRM_COMPL_MAIN CRM Complaint Main Package 
CRM_ETCT_COMPL_ARM_1 ETCT for Business Functions using Switch CRM_COMPL_ARM_1 
CRM_EXTBTIL Interaction Layer Ext. Documents for Business Transaction 
CRM_EXTBTIL_CORE GENIL Core for external documents for transactions 
CRM_EXTBTIL_RUN GENIL Runtime external documents for transaction 
CRM_EXTBTIL_TOOLS Tools for external documents 
CRM_LOY_COMPL_INTG Complaints Integration with Loyalty Management 
CRM_REPAIR In-House Repair Process 
CRM_RETREQ_I Return Request Extension 
CRM_RMA_INDEX Administration of RMA Numbers 
CRM_UIU_BT_COMPL unified user interface for business transaction complaint. 
CRM_UIU_BT_GEN_KIT_SEL UI Package for KIT Product component selection 
Software Component BBPCRM  BBPCRM 
SAP Release Created in   30A