SAP ABAP Application Component CRM-BTX-COM (Complaints / Returns / In-House Repair)
Basic Data
| Application Component | AEC0000349 | |
| Application Component ID | CRM-BTX-COM | |
| Short Description | Complaints / Returns / In-House Repair | |
| First Release Date | 20000608 | |
| First Release | 46D |
Content
| Package | Short Description |
|---|---|
| Complaints/Returns | |
| Complaints | |
| Complaints/Returns Integration with ERP ARM Advanced Returns | |
| Switched package for Complaints Advanced Return Management | |
| CRM Complaint Main Package | |
| ETCT for Business Functions using Switch CRM_COMPL_ARM_1 | |
| Interaction Layer Ext. Documents for Business Transaction | |
| GENIL Core for external documents for transactions | |
| GENIL Runtime external documents for transaction | |
| Tools for external documents | |
| Complaints Integration with Loyalty Management | |
| In-House Repair Process | |
| Return Request Extension | |
| Administration of RMA Numbers | |
| unified user interface for business transaction complaint. | |
| UIU: Complaint | |
| UI Package for KIT Product component selection |
Hierarchy
| Software Component | BBPCRM | BBPCRM | |
| SAP Release Created in | 30A |