SAP ABAP Application Component CRM-CM (Case Management)
Basic Data
| Application Component | A4C0000173 | |
| Application Component ID | CRM-CM | |
| Short Description | Case Management | |
| First Release Date | 20020918 | |
| First Release | 620 |
Content
| Package | Short Description |
|---|---|
| Partner Processing Case Management | |
| CRM Case Management: Post Processing Framework (PPF) | |
| CRM Case Management: Search | |
| Model Implementation: Case Management | |
| Case Management | |
| CRM Case Management API | |
| CRM Case Management BAPIs | |
| Customizing for Case Management | |
| Exstendet TRex search integration | |
| Case Management: General Components | |
| Case Management PPF | |
| Case Management: Content Management Service Provider | |
| CRN Case Management: Web Services | |
| CRM Case Management: XI integration | |
| CRM Case Management: XI content related objects(e.g.Proxies) | |
| unified user interface for case management |
Hierarchy
| Software Component | BBPCRM | BBPCRM | |
| SAP Release Created in | 400 |