SAP ABAP Table CRM_ICI_ACTION_ITEM (ICI specification: description of an action item) is used by

• Class (10)
• Function Module (8)
• Interface (4)
• PINF (5)

#	Object Type	Object Name	Object Description	Package	Structure Package	Software Component
1	Interface	IF_ICI_ACTION_ITEM	ICI Monitor Interface	ICI_OUTBOUND	WEBCUIF	WEBCUIF
2	Interface	IF_ICI_CCS_DB_ACTION	CCS ACTION DB access layer interface	ICI_CCS_SIMULATOR	WEBCUIF	WEBCUIF
3	Interface	IF_ICI_CCS_EVENT	Interface Contact Center Simulator Event	ICI_CCS_SIMULATOR	WEBCUIF	WEBCUIF
4	Interface	IF_ICI_EVENT	Interface Contact Center Simulator Event	ICI_CMS_SIMULATOR	WEBCUIF	WEBCUIF