Table list used by SAP ABAP Function Module _CCS_ROUTE (Route an action item)
SAP ABAP Function Module 
_CCS_ROUTE (Route an action item) is using
Class Method (2)| # | Object Type | Object Name | Object Description | Note |
|---|---|---|---|---|
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| 1 |  Table |
CRM_ICI_ACTION_ITEM | ICI specification: description of an action item | SOURCE VALUE(_ITEM_DATA) TYPE CRM_ICI_ACTION_ITEM |
| 2 | Table |
CRM_ICI_ACTION_ITEM | ICI specification: description of an action item | |
| 3 | Table |
CRM_ICI_ROUTING_ATTRIBUTE | ICI specification: complex type for routing attributes | |
| 4 | Table |
CRM_ICI_ROUTING_ATTRIBUTE | ICI specification: complex type for routing attributes | SOURCE VALUE(_ROUTING_ATTRIBUTES) TYPE CRM_ICI_ROUTING_ATTRIBUTE |
| 5 | Table |
ICI_CCS_ATTRIBUTE | Attributes specific for ActionItem considered during routing | |
| 6 | Table |
ICI_CCS_HEADER | Contact Center Simulator Header structure | |
