SAP ABAP Table CRMS_ISU_IREC_OBJ (Interaction Record structure)

Hierarchy

☛ BBPCRM (Software Component) BBPCRM
   ⤷ CRM-IU-IC (Application Component) Utilities Industry: Interaction Center
     ⤷ CRM_IU_IC_6X_OVW (Package) Utilities: IC WebClient - Overviews

Basic Data

Table Category	INTTAB	Structure
Structure	CRMS_ISU_IREC_OBJ	Table Relationship Diagram
Short Description	Interaction Record structure

Delivery and Maintenance

Pool/cluster
Delivery Class
Data Browser/Table View Maintenance	Display/Maintenance Allowed with Restrictions

Components

	Field	Key	Data Element	Domain	Data Type	Length	Decimal Places	Short Description	Check table
1	GUID	☐	CRMT_OBJECT_GUID	SYSUUID	RAW	16	0	GUID of a CRM Order Object
2	.INCLUDE	☐				0	0	"Advance Search" Filters for interaction record
3	CATEGORY1	☐	CRM_ERMS_CAT_GUID	SYSUUID	RAW	16	0	Multilevel Cat. - GUID Data Element
4	CATEGORY2	☐	CRM_ERMS_CAT_GUID	SYSUUID	RAW	16	0	Multilevel Cat. - GUID Data Element
5	CATEGORY3	☐	CRM_ERMS_CAT_GUID	SYSUUID	RAW	16	0	Multilevel Cat. - GUID Data Element
6	DATE_FROM	☐	SYDATUM	SYDATS	DATS	8	0	System Date
7	CREATED_BY	☐	CRMT_CREATED_BY	UNAME	CHAR	12	0	User that Created the Transaction
8	PRIORITY	☐	CRMT_PRIORITY	SC_PRIO	NUMC	1	0	Activity Priority	*
9	STATUS	☐	CRM_J_STATUS	CRM_J_STATUS	CHAR	5	0	Object Status
10	REASON	☐	CHAR20	CHAR20	CHAR	20	0	Char 20
11	.INCLUDE	☐				0	0	Auxiliry fields (to adv search) in ISU interaction records
12	CATEGORY4	☐	CRM_ERMS_CAT_GUID	SYSUUID	RAW	16	0	Multilevel Cat. - GUID Data Element
13	CATEGORY5	☐	CRM_ERMS_CAT_GUID	SYSUUID	RAW	16	0	Multilevel Cat. - GUID Data Element
14	CATEGORY6	☐	CRM_ERMS_CAT_GUID	SYSUUID	RAW	16	0	Multilevel Cat. - GUID Data Element
15	TIME_FROM	☐	SYTIME	SYTIME	TIMS	6	0	TIME Data Element for SYST
16	DESCRIPTION	☐	CRMT_PROCESS_DESCRIPTION	CRM_PROCESS_DESCRIPTION	CHAR	40	0	Transaction Description
17	CHANGED_BY	☐	CRMT_CHANGED_BY	UNAME	CHAR	12	0	Transaction Last Changed By
18	TRANSACTION_ID	☐	CRMT_OBJECT_ID_DB	CRM_OBJECT_ID	CHAR	10	0	Transaction ID
19	STATUS_TXT	☐	J_STEXT	TEXT40	CHAR	40	0	System status line
20	CHANNEL	☐	CRMT_DESCRIPTION_20	TEXT20	CHAR	20	0	Description (20 Characters)
21	CREATED_BY_NAME	☐	BU_DESCRIP	BU_TEXT50	CHAR	50	0	Short name of business partner
22	CHANGED_BY_NAME	☐	BU_DESCRIP	BU_TEXT50	CHAR	50	0	Short name of business partner
23	TRANSACTION_TYPE	☐	CRMT_DESCRIPTION	TEXT40	CHAR	40	0	Description
24	PREMISE_ID	☐	CRM_ISU_VSTELLE	CRM_ISU_VSTELLE	CHAR	10	0	Premise
25	BUAG_ID	☐	CRMT_BUAG_ID	CRMT_BUAG_ID	CHAR	12	0	Number of Business Agreement
26	BUAG_GUID	☐	CRMT_BUAG_GUID	SYSUUID	RAW	16	0	GUID of the Business Agreement
27	REASON_TEXT	☐	QTXT_CODE	QKURZTEXT	CHAR	40	0	Short Text for Code
28	PRIORITY_TXT	☐	CRMT_REPORT_PRIORITY_TXT	DDTEXT	CHAR	60	0	Text Description for Priority
29	ADDRESS	☐	ECRM_ISU_ADDRESS	ECRM_ISU_ADDRESS	CHAR	100	0	IS-U Address Search with Regular Print-Out
30	.INCLUDE	☐				0	0	ISU Interaction Record category text
31	CATEGORY1_DESC	☐	CRM_ERMS_CAT_CA_DESC	CRM_ERMS_CAT_DESC_DO	CHAR	50	0	Coherent Cat - Category Description
32	CATEGORY2_DESC	☐	CRM_ERMS_CAT_CA_DESC	CRM_ERMS_CAT_DESC_DO	CHAR	50	0	Coherent Cat - Category Description
33	CATEGORY3_DESC	☐	CRM_ERMS_CAT_CA_DESC	CRM_ERMS_CAT_DESC_DO	CHAR	50	0	Coherent Cat - Category Description
34	CATEGORY4_DESC	☐	CRM_ERMS_CAT_CA_DESC	CRM_ERMS_CAT_DESC_DO	CHAR	50	0	Coherent Cat - Category Description
35	CATEGORY5_DESC	☐	CRM_ERMS_CAT_CA_DESC	CRM_ERMS_CAT_DESC_DO	CHAR	50	0	Coherent Cat - Category Description
36	CATEGORY6_DESC	☐	CRM_ERMS_CAT_CA_DESC	CRM_ERMS_CAT_DESC_DO	CHAR	50	0	Coherent Cat - Category Description

History

Last changed by/on	SAP	20130604
SAP Release Created in	702