SAP ABAP Program SAPLCIC0 (SAPLCIC0)
Basic Data
| Program | SAPLCIC0 | |
| Program Type | F | Function group |
Attributes
| Status | ||
| Application | S | Basis |
| Authorization Group | ||
| Logical database | D$S | Processing without database |
| Selection screen | ||
| Editor lock | Fixed point arithmetic | |
| Unicode checks active | Start using variant |
Function Group
| Include | Function Module | Short Description | Mode |
|---|---|---|---|
| 01 | |
Start Instance of CIC Framework Workbench | |
| 02 | |
CIC Framework Initialization | |
| 03 | |
CIC Subscribe to Event | |
| 04 | |
CIC Raise Event | |
| 05 | |
CIC Unsubscribe from Event | |
| 06 | |
Return table of CIC framework components | |
| 07 | |
CIC Get Component Subscribe List | |
| 08 | |
Get PF Status Exclusion List | |
| 09 | |
Add entry to PF Status Exclusion List | |
| 10 | |
Remove entry from PF Status Exclusion List | |
| 11 | |
Subscribe to a specific OK-code | |
| 12 | |
Subscribe to a list of of OK-codes | |
| 13 | |
Toolbar Create Function | |
| 14 | |
Toolbar Event Subscription Function | |
| 15 | |
Toolbar Configuration Module | |
| 16 | |
Register components contained within another component | |
| 17 | |
CIC Event to Handle OKcode | |
| 18 | |
CIC Table of Subscribed OKcodes | |
| 19 | |
Map an OK-code to a generic status function | |
| 20 | |
Unmap an OK-code from a generic status function | |
| 21 | |
Objectreference anlegen | |
| 22 | |
Checks all components used in the framework - profiles exist, ... | |
| 23 | |
Check framework for correct component assignment | |
| 24 | |
Set data about active component cursor position | |
| 25 | |
Getting data about current cursor position | |
| 26 | |
FUNCTION MODULE FOR KEY REMAPPING | |
| 27 | |
MAKE LIST OF POSSIBLE KEYS TO DISPLAY TO USER | |
| 28 | |
Sets selected schema to internal table | |
| 29 | |
CIC Get CICProfile | |
| 30 | |
Sets the Alert Modeler event processor if available | |
| 31 | |
Clears the Alert Modeler event processor if available | |
| 32 | |
CIC: get organizational unit of the agent | |
| 33 | |
Get other title than "Call Processing" for call state component | |
| 35 | |
Prepare CIC0 Start | |
| 36 | |
Run CIC0 | |
| 37 | |
Close CIC0 | |
| 38 | |
Get framework and IC profile components | |
| 39 | |
Gets the state of the End Contact processing | |
Transaction Code
Screens
| # | Screen | Short Description |
|---|---|---|
| 1 | 0100 | CIC Framework (L-shape W=120) |
| 2 | 0110 | Navg/Appl. area only |
| 3 | 0120 | CIC Framework (slots above each other) |
| 4 | 0130 | CIC Framework (L-shape - no telephony) |
| 5 | 0151 | CCM Default Blank Subscreen |
| 6 | 0152 | CCM Default Blank Subscreen |
| 7 | 0153 | CCM Default Blank Subscreen |
| 8 | 0154 | CCM Default Blank Subscreen |
| 9 | 0155 | CCM Default Blank Subscreen |
| 10 | 0156 | CCM Default Blank Subscreen |
| 11 | 0157 | CCM Default Blank Subscreen |
| 12 | 0158 | CCM Default Blank Subscreen |
| 13 | 0200 | Framework Status Screen |
| 14 | 0777 | CIC Framework 17 '' (L-Shape) |
| 15 | 0888 | CIC Framework 21 '' (L-Shape) |
| 16 | 0900 | CCM Default Blank Subscreen |
| 17 | 0999 | CIC Framework |
| 18 | 1010 | CIC Framework |
| 19 | 1100 | Test for new main screen with big sub screen area |
| 20 | 1110 | Test for old main screen as sub screen |
| 21 | 7007 | Navigation Area as Fullscreen |
| 22 | 7777 | Application Area as Full-screen |
GUI Status
| # | GUI Status | Short Description |
|---|---|---|
| 1 | PFS100 | Interaction Center |
| 2 | PFS101 | Interaction Center |
| 3 | PFS110 | Interaction Center |
| 4 | PFS200 | Framework Status |
| 5 | PFS300 | Non Telephony-Enabled |
| 6 | PFS400 | Call Management |
| 7 | PFS500 | Interaction Center Telephony-Enabled |
| 8 | PFS600 | Interaction Center |
| 9 | PFS777 | Non Telephony-Enabled Nav. & Appl. Area Layoutswitch |
| 10 | PFS900 | Interaction Center (Application Toolbar with All Button) |
GUI Title
| # | GUI Title | Short Description |
|---|---|---|
| 1 | T00 | & |
| 2 | T01 | Interaction Center WinClient |
| 3 | T02 | Framework Status |
| 4 | T03 | Interaction Center WinClient |
| 5 | T04 | Interaction Center WinClient |
History
| Last changed by/on | SAP | 19991102 |
| SAP Release Created in |