Hierarchy
SAP_APPL (Software Component) Logistics and Accounting⤷
LO-SPM-RET (Application Component) Complaints and Returns⤷
/SPE/RET_FUNC (Package) Service Parts Management returns process functional enh. 
Attribute
| Message class |  |
/SPE/RET | |
| Short Description |  |
Messages for SPE returns | |
| Message Number |  |
138 | |
| Documentation status | Space: object requires documentation |
||
| Authorization check Error Message | |||
| Changed On |  |
20100310 |
Message Text
Help Document
Diagnosis
Enhanced returns processing is activated in your system for sales order type and sales organization . The system automatically creates RMA numbers for the returns order items during delivery creation. Furthermore, the system expects confirmation messages from the customer in order to announce the actual returns quantities.
In this scenario, only one returns delivery must be created for a specific returns order item. Consequently, the partial delivery indicator must have the value 'B' (create only one delivery, also with quantity = 0).
System Response
The system does not accept other values than 'B' for the partial delivery indicator.
Procedure
For more information about the configuration for activating enhanced returns processing, see the Implementation Guide (IMG) of Extended Warehouse Management Integration, under Customer Returns Processing -> Activate Enhanced Returns Processing.
Procedure for System Administration
History
| Last changed on/by | |
20100310 | SAP |
| SAP Release Created in | 100 |
