Hierarchy
FI-CA (Software Component) FI-CA⤷
FI-CA (Application Component) Contract Accounts Receivable and Payable⤷
FKKB (Package) Contract A/R & A/P: Central Objects 
Attribute
| Message class |  |
>2 | |
| Short Description |  |
Contract A/R and A/P: Payment program | |
| Message Number |  |
686 | |
| Documentation status | Space: object requires documentation |
||
| Authorization check Error Message | |||
| Changed On |  |
20130531 |
Message Text
Help Document
Diagnosis
The following rules and restrictions apply to returns for payments that were posted at the cash desk or in the cash journal.
1. If the return involves check payments, and the posted check clearing account is different from the returns clearing account, then it is possible to reverse the check payment using a return.
2. However, if the posted check clearing account does not differ from the returns clearing account, it is not possible to reverse the check payment using a return.
3. For payments that were not posted by check at the cash desk or in the cash journal, you have to post a clearing reset instead, and then pay out the credit amount that arises. Returns processing is not possible for payments that were not made by check.
Returns postings that are not posted to a separate account change the balance of the cash desk clearing account. The cash desk clearing account is reconciled by the withdrawal posting. A cash desk closing that was already executed is changed by the follow-on process of the return.
System Response
Procedure
Procedure for System Administration
History
| Last changed on/by | |
20131127 | SAP |
| SAP Release Created in |
