Hierarchy
⤷ CS-CI-CIC (Application Component) Customer Interaction Center
⤷ EE_CRM_CIC (Package) Generic IS-U/T Enhancements (Transport to CRM Follows)
Basic Data
Data Element | EWCUST_ACC_MAXNUM |
Short Description | Max. No. of Contract Accounts in CIC & FS Data Environment |
Data Type
Category of Dictionary Type | D | Domain |
Type of Object Referenced | No Information | |
Domain / Name of Reference Type | NUMC_00_20 | |
Data Type | NUMC | Character string with only digits |
Length | 2 | |
Decimal Places | 0 | |
Output Length | 2 | |
Value Table |
Further Characteristics
Search Help: Name | ||
Search Help: Parameters | ||
Parameter ID | ||
Default Component name | ||
Change document | ||
No Input History | ||
Basic direction is set to LTR | ||
No BIDI Filtering |
Field Label
Length | Field Label | |
Short | 10 | Disp. Max. |
Medium | 15 | Display Maximum |
Long | 20 | Display Maximum |
Heading | 3 | Max |
Documentation
Definition
{ 0 = No restriction }
This setting has an effect on the data environment of the Customer Interaction Center (CIC), the info block of the IS-U data in the factsheet (FS) of CRM, and in the HTML customer information.
a) In the CIC (data environment in navigation area), the system terminates the selection by overwriting the maximum number of contract accounts and via the filter mechanism, requires a restriction on the data environment. Via an icon, you can see that this is currently a reduced data environment. However, you can restrict this data environment to a different contract account for the confirmed business partner at any time using other criteria.
b) In the HTML customer overview and in the Customer Factsheet (IS-U 4.71, CRM 4.0 and subsequent), the CIC data collector of the data environment is also used. It is used to construct the info block for the IS-U data for the business partner in CRM.
If more contract accounts are found for the business partner (than defined here), the data collection is also terminated (to avoid a runtime error in compiling the CRM Factsheet) and a corresponding information message is output in the Factsheet. As before, the HTML customer overview only displays one contract account.
History
Last changed by/on | SAP | 20050224 |
SAP Release Created in | 464 |