SAP ABAP Data Element CRMT_IC_WORKMODE_SELECTION (IC Agent Work Mode Selection)
Hierarchy
☛
WEBCUIF (Software Component) SAP Web UI Framework
⤷
CA-GTF-IC (Application Component) Interaction Center WebClient
⤷
CRM_IC_CUSTOMIZING2 (Package) IC WebClient customizing
WEBCUIF (Software Component) SAP Web UI Framework⤷
CA-GTF-IC (Application Component) Interaction Center WebClient⤷
CRM_IC_CUSTOMIZING2 (Package) IC WebClient customizing
Basic Data
| Data Element | CRMT_IC_WORKMODE_SELECTION |
| Short Description | IC Agent Work Mode Selection |
Data Type
| Category of Dictionary Type | D | Domain |
| Type of Object Referenced | No Information | |
| Domain / Name of Reference Type | CRMT_IC_WORKMODE_SELECTION | |
| Data Type | CHAR | Character String |
| Length | 1 | |
| Decimal Places | 0 | |
| Output Length | 1 | |
| Value Table |
Further Characteristics
| Search Help: Name | ||
| Search Help: Parameters | ||
| Parameter ID | ||
| Default Component name | ||
| Change document | ||
| No Input History | ||
| Basic direction is set to LTR | ||
| No BIDI Filtering |
Field Label
| Length | Field Label | |
| Short | 10 | Work Mode |
| Medium | 20 | Work Mode Selection |
| Long | 30 | Work Mode Selection |
| Heading | 40 | Work Mode Selection |
Documentation
Definition
Controls the work mode selection for the IC agent.
Use
You can change the value here to customize the appearance of the work mode in the WebClient UI to a dropdown list including all available work modes for the IC agent.
Dependencies
Example
History
| Last changed by/on | SAP | 20130604 |
| SAP Release Created in | 731 |
