SAP ABAP Data Element CRMT_IC_EMAILPROVIDER (E-Mail Provider)
Hierarchy
☛
WEBCUIF (Software Component) SAP Web UI Framework
⤷ CA-GTF-IC (Application Component) Interaction Center WebClient
⤷ CRM_IC_CUSTOMIZING2 (Package) IC WebClient customizing
⤷ CA-GTF-IC (Application Component) Interaction Center WebClient
⤷ CRM_IC_CUSTOMIZING2 (Package) IC WebClient customizing
Basic Data
Data Element | CRMT_IC_EMAILPROVIDER |
Short Description | E-Mail Provider |
Data Type
Category of Dictionary Type | D | Domain |
Type of Object Referenced | No Information | |
Domain / Name of Reference Type | CRM_IC_EMAILPROVIDER | |
Data Type | CHAR | Character String |
Length | 1 | |
Decimal Places | 0 | |
Output Length | 1 | |
Value Table |
Further Characteristics
Search Help: Name | ||
Search Help: Parameters | ||
Parameter ID | ||
Default Component name | ||
Change document | ||
No Input History | ||
Basic direction is set to LTR | ||
No BIDI Filtering |
Field Label
Length | Field Label | |
Short | 10 | EMail Prov |
Medium | 15 | E-Mail Provider |
Long | 20 | E-Mail Provider |
Heading | 40 | E-Mail Provider |
Documentation
Definition
Channel used for processing e-mails.
Use
You can choose:
- ICI (Integrated Communication Interface)
- Agent Inbox
The agent inbox receives e-mails from the SAPconnect interface via SAP Business Workflow. If you select the agent inbox, you have to define a main category, INT, for your profile in Customizing activity Define Inbox Profile. There are default profiles available that already have the appropriate settings maintained, depending upon which e-mail provider you choose in this activity. For more information, see the agent inbox Customizing documentation.
If you do not select a value, ICI is used.
Dependencies
Example
History
Last changed by/on | SAP | 20080523 |
SAP Release Created in | 500 |