SAP ABAP Data Element CRMT_IC_ALT_EVENT_TYPE (Event Type)
Hierarchy
WEBCUIF (Software Component) SAP Web UI Framework
   CA-GTF-IC (Application Component) Interaction Center WebClient
     CRM_IC_CUSTOMIZING2 (Package) IC WebClient customizing
Basic Data
Data Element CRMT_IC_ALT_EVENT_TYPE
Short Description Event Type  
Data Type
Category of Dictionary Type D   Domain
Type of Object Referenced     No Information
Domain / Name of Reference Type CRM_IC_ALT_EVENT_TYPE    
Data Type CHAR   Character String 
Length 1    
Decimal Places 0    
Output Length 1    
Value Table      
Further Characteristics
Search Help: Name    
Search Help: Parameters    
Parameter ID   
Default Component name    
Change document    
No Input History    
Basic direction is set to LTR    
No BIDI Filtering    
Field Label
  Length  Field Label  
Short 10 Event Type 
Medium 15 Event Type 
Long 20 Event Type 
Heading 20 Event Type 
Documentation

Definition

Use

There are two event types:

  • Triggering events

    When the triggering event is raised in the Interaction Center (IC) WebClient, the alert is triggered and the alert message appears in the context area. You must enter at least one triggering event or the alert will not be displayed.

  • Terminating events

    (Optional) Terminates the alert and removes the alert message text from the IC WebClient context area when the event is raised. If you do not enter a terminating event, the alert message text is removed when agents select End, to end the interaction.

Dependencies

Example

History
Last changed by/on SAP  20080523 
SAP Release Created in 500