SAP ABAP IMG Activity WCF_CRMC_UI_PROFILE (Define Business Role)
Hierarchy
WEBCUIF (Software Component) SAP Web UI Framework
   CA-WUI (Application Component) WebClient UI
     WCF_IMG_STRUCTURE (Package) Structure and Activities for WEBCUIF IMG
IMG Activity
ID WCF_CRMC_UI_PROFILE Define Business Role  
Transaction Code S_A0F_96000076   (empty) 
Created on 20090424    
Customizing Attributes WCF_CRMC_UI_PROFILE   Define Business Role 
Customizing Activity WCF_CRMC_UI_PROFILE   Define Business Role 
Document
Document Class SIMG   Hypertext: Object Class - Class to which a document belongs.
Document Name WCF_CRMC_UI_PROFILE    

Use

In this IMG activity, you can copy existing business roles, or create and define new business roles.

You can use this function to:

  • Assign function profiles
  • Adjust work centers
  • Adjust work center group links
  • Adjust direct link groups
  • Define keyboard shortcuts
  • Adjust central search objects

Notes

The settings for work centers, work center group links, direct link groups, and direct links overwrite the settings in the navigation bar profile.

Requirements

You have defined the configuration key in the IMG activity Define Role Configuration Key.

You have defined the authorization role in the IMG activity Define Authorization Role .

You have defined the logical links, the work center group links, direct link groups, and the navigation bar profiles in the IMG activity Define Navigation Bar Profile .

Standard settings

Only related to SAP CRM

As of SAP CRM 7.0, standard CRM WebClient business transactions have been integrated into the interaction center (IC) by default and replace some of the IC-specific business transactions that existed in previous releases. If you prefer to continue using the IC-specific business transactions, you can customize the IC to include them instead. For more information, see SAP Solution Manager.

You can integrate the functions of communication management software (CMS) into SAP CRM business roles. You make the settings for CMS integration in Customizing for Customer Relationship Management under Basic Functions -> Communication Management Software Integration.

Activities

Create Business Role

If you want to change an existing role, you need to copy it first. Afterwards, you need to define the following settings:

  • Profile type
    You can choose between WebClient business role, IC WebClient business role, CRM on-demand business role, and no classification.
  • Description
  • Role configuration key
  • Navigation bar profile
  • Layout profile
  • Technical profile
  • Authorization role
  • Specific help context
    This parameter defines the application help that is started when you click the active help ID on the corresponding page in the WebClient UI.
    To display the application help for the business roles in partner channel management, enter the help context PARTMAN in this field. If no application help for partner channel management is found, the standard application help is started instead; to do this, you need to select the checkbox Specific Help Fallback.
    You can use parameter BSP_WD_SHOW_HELPID = X to display the help ID on the pages. Choose System -> User Profile -> Own Data -> Parameters to enter this parameter.
  • Specific help fallback
    This parameter defines that the standard application help is started if no link to the application help of the business roles in partner channel management can be found.
  • Logo text
    This parameter defines the text next to the logo in the header area of the WebClient UI. You can enter a text with a maximum of 50 characters. Since the text size is skin-dependent, you need to ensure that the logo text is not cut off. Note
    If you want to use your own CSS files, you can adjust the font size, by adjusting CSS style th-l-sap-logo-text. For more information, see Define Path for CSS Files.

Assign Function Profiles

You can assign function profiles to business roles. For more information, see Define Function Profile.

Adjust Work Centers

You can rename work centers on business role level and change the sorting of work centers in the navigation bar of a selected business role. You can assign icons to work centers, which are displayed in the navigation bar of the selected business role in the WebClient UI.

If the work center is to be made invisible in the navigation bar, choose the Inactive indicator.

Adjust Work Center Group Links

You can rename work center group links on business role level. If the link is to be made visible as the second level menu entry of the work center in the navigation bar, choose the In Menu indicator. If the link is to be shown on the work center page, choose the Visible indicator.

Adjust Direct Link Groups

You can rename direct link groups on business role level and define the position of a direct link group in the navigation bar. You can assign icons to a direct link group, which are then displayed in the navigation bar in the CRM WebClient UI.

If the direct link group is to be made visible in the navigation bar below the work centers, choose the Visible indicator.

If a single direct link is to be made visible in the direct link group, choose the Visible indicator.

You can change the position of direct link groups, and of single direct links within a direct link group.

You can assign icons to direct link groups and also to direct links. These icons are displayed in the navigation bar of the WebClient UI.

Define Keyboard Shortcuts

You can use keyboard shortcuts to set the focus on any area, such as the header area or navigation bar, and to navigate to other views or components. These shortcuts depend on your business role and are the same for every user working with this role. They are available on the central personalization page in the CRM WebClient UI.

You can define shortcuts for the following UI operations:

  • Navigation operations, which means navigation to any view or component using a logical link
  • Focus operations, which means setting the focus on any area on the UI

To define a shortcut for a UI operation, make the following entries under Keyboard Shortcuts:

  • ID
    Technical ID of the UI operation (either logical link ID or ID of focus target)
  • Type
    Technical classification of the UI operation: navigation link, work center, setting focus
  • Description
    Description of the UI operation
  • Indicators Alt, Ctrl, Shift, and Esc
    Specifies whether the pushbutton is used in the shortcut.
  • Key
    Specifies the key used in the shortcut; if no shortcut is defined, the key is <No Shortcut>.

In the standard system, the following settings are delivered for every business role:

  • Navigation shortcuts'
    All direct links and work centers that are part of the business role are included in the standard system; however, no standard shortcuts are defined for navigation; the user can define his or her own navigation shortcuts in the central personalization, for all UI operations that have been defined in Customizing.
  • Focus shortcuts

The following focus shortcuts are part of every business role:

ID    Type    Description    Key

FOCUS01    Set Focus    Focus on header area    Alt+1

FOCUS02    Set Focus    Focus on navigation bar    Alt+2

FOCUS03    Set Focus    Focus on create links    Alt+3

FOCUS04    Set Focus    Focus on work area    Alt+4

FOCUS05    Set Focus    Focus on work area toolbar    Alt+5

FOCUS06    Set Focus    Focus on current table toolbar    Alt+6

FOCUS07    Set Focus    Focus on current table paging area    Alt+7

FOCUS08    Set Focus    Focus on current table cells area    Alt+8

FOCUS09    Set Focus    Alternate focus horizontally between fixed and content columns    Alt+9

FOCUS10    Set Focus    Focus on header of key figure planning table    Alt+0

FOCUS11    Set Focus    Focus on previous screen grouping    Alt+PageUp

FOCUS12    Set Focus    Focus on next screen grouping    Alt+PageDn

Note

You can define shortcuts for any logical link in the business role unless this link is not set to visible, or deactivated in other areas of business role Customizing.

Adjust Central Search Objects

You can use this function to make objects that are used in the central search visible or not visible on business role level.

For more information about the central search, see Define Central Search .

Example

Business Attributes
ASAP Roadmap ID 201   Make global settings 
Mandatory / Optional 2   Optional activity 
Critical / Non-Critical 2   Non-critical 
Country-Dependency A   Valid for all countries 
Assigned Application Components
Documentation Object Class Documentation Object Name Current line number Application Component Application Component Name
SIMG WCF_CRMC_UI_PROFILE 0 PNF0000011 WebClient UI 
Maintenance Objects
Maintenance object type C   Customizing Object 
Assigned objects
Customizing Object Object Type Transaction Code Sub-object Do not Summarize Skip Subset Dialog Box Description for multiple selections
CRMV_UI_PROFILE C - View cluster CRMC_UI_PROFILE  
History
Last changed by/on SAP  20090424 
SAP Release Created in 701