SAP ABAP Class IF_CRM_CCS_DB (Contact Center Simulator DB access layer interface)
Meta Relationship - Used By
| # | Relationship type | Used by | Short Description | Created on |
|---|---|---|---|---|
| 1 | Interface implementation (CLASS c. INTERFACES i_ref) | CL_CRM_CCS_DB | Contact Center Simulator DB access class | 20040804 |
Properties
| Class | IF_CRM_CCS_DB | |
| Short Description | Contact Center Simulator DB access layer interface | |
| Super Class | ||
| Instantiability of a Class | 2 | Public |
| Final |
General Data
| Message Class | ||
| Program status | ||
| Category | 0 | |
| Package | ||
| Created | 20040804 | SAP |
| Last change | 20081007 | SAP |
| Shared Memory-enabled | ||
| Fixed point arithmetic | ||
| Unicode checks active |
Forward declarations
| # | Type group / Object type | Type | Type Description |
|---|---|---|---|
| 1 |  CICI |
Type group use (TYPE-POOLS tp) | Type group use (TYPE-POOLS tp) |
Interfaces
Class IF_CRM_CCS_DB has no interface implemented.
Friends
Class IF_CRM_CCS_DB has no friend class.
Attributes
Class IF_CRM_CCS_DB has no attribute.
Methods
| # | Method | Level | Visibility | Method type | Description | Created on |
|---|---|---|---|---|---|---|
| 1 | GET_ATTRIBUTES |
Instance method | Public | Method | returns all attributes to specific user | 20040804 |
| 2 | GET_CALLS |
Instance method | Public | Method | returns all relevant information about phone call | 20040804 |
| 3 | GET_CALL_ATTRIBUTES |
Instance method | Public | Method | returns all relevant information about an ongoing phone call | 20040816 |
| 4 | GET_CHAT_SES |
Instance method | Public | Method | returns all relevant information about chat_ses | 20040804 |
| 5 | GET_MESSAGES |
Instance method | Public | Method | returns all relevant information about messages | 20040831 |
| 6 | GET_POSTING |
Instance method | Public | Method | returns all information to special posting | 20040804 |
| 7 | GET_SESSIONS |
Instance method | Public | Method | get all chat sessions of a user | 20040909 |
| 8 | SET_ADDRESSES |
Instance method | Public | Method | sets addresses of the user | 20040902 |
| 9 | SET_CURRENT_CHANNELS |
Instance method | Public | Method | sets current channels of user | 20040902 |
| 10 | SET_CURRENT_QUEUES |
Instance method | Public | Method | sets current queues of user | 20040902 |
| 11 | SET_CURRENT_WORKMODE |
Instance method | Public | Method | sets current workmode of user | 20040902 |
Events
Class IF_CRM_CCS_DB has no event.
Types
Class IF_CRM_CCS_DB has no local type.
Method Signatures
Method GET_ATTRIBUTES Signature
| # | Type | Parameter | Pass Value | Optional | Typing Method | Associated Type | Default value | Description | Created on |
|---|---|---|---|---|---|---|---|---|---|
| 1 |  Returning |
ATTRIBUTES_T | Value transfer | Type reference (TYPE) | CICI_USER_RESPONSE | 20040804 | |||
| 2 |  Importing |
PROP1 | Call by reference | Type reference (TYPE) | CHAR64 | Characterfeld der Länge 64 | 20040804 | ||
| 3 | Importing |
PROP_TYPE | Call by reference | Type reference (TYPE) | CRM_CCS_USER_PROP_TYPE | 20040804 | |||
| 4 | Importing |
USERID | Call by reference | Type reference (TYPE) | CHAR64 | Characterfeld der Länge 64 | 20040804 |
| # | Exception | Resumable | Description | Created on |
|---|---|---|---|---|
| 1 |  CRM_ICI_EXCEPTION |
20040805 |
Method GET_CALLS Signature
| # | Type | Parameter | Pass Value | Optional | Typing Method | Associated Type | Default value | Description | Created on |
|---|---|---|---|---|---|---|---|---|---|
| 1 | Returning |
CALLS_T | Value transfer | Type reference (TYPE) | CICI_PHONE_CALLS_T | 20040804 | |||
| 2 | Importing |
PROP1 | Call by reference | Type reference (TYPE) | CHAR64 | Characterfeld der Länge 64 | 20040804 | ||
| 3 | Importing |
PROP_TYPE | Call by reference | Type reference (TYPE) | CRM_CCS_CALLS_PROP_TYPE | 20040804 | |||
| 4 | Importing |
USERID | Call by reference | Type reference (TYPE) | CHAR64 | Characterfeld der Länge 64 | 20040804 |
Method GET_CALLS on class IF_CRM_CCS_DB has no exception.
Method GET_CALL_ATTRIBUTES Signature
| # | Type | Parameter | Pass Value | Optional | Typing Method | Associated Type | Default value | Description | Created on |
|---|---|---|---|---|---|---|---|---|---|
| 1 | Importing |
CALL_HANDLE | Call by reference | Type reference (TYPE) | STRING | 20040816 | |||
| 2 | Importing |
LINE_NUMBER | Call by reference | Type reference (TYPE) | STRING | 20040816 | |||
| 3 |  Exporting |
PHONE_CALL | Call by reference | Type reference (TYPE) | CRM_ICI_PHONE_CALL | ICI-Spezifikation: komplexer Typ Telefonanruf | 20040816 | ||
| 4 | Importing |
USERID | Call by reference | Type reference (TYPE) | STRING | Benutzer-ID | 20040816 |
Method GET_CALL_ATTRIBUTES on class IF_CRM_CCS_DB has no exception.
Method GET_CHAT_SES Signature
| # | Type | Parameter | Pass Value | Optional | Typing Method | Associated Type | Default value | Description | Created on |
|---|---|---|---|---|---|---|---|---|---|
| 1 | Returning |
CHAT_SES_T | Value transfer | Type reference (TYPE) | CRM_CCS_CHAT_SES | 20040804 | |||
| 2 | Importing |
PROP1 | Call by reference | Type reference (TYPE) | CHAR64 | Characterfeld der Länge 64 | 20040804 | ||
| 3 | Importing |
PROP_TYPE | Call by reference | Type reference (TYPE) | CRM_CCS_CHAT_SES_PROP_TYPES | 20040804 | |||
| 4 | Importing |
USERID | Call by reference | Type reference (TYPE) | CHAR64 | Characterfeld der Länge 64 | 20040804 |
Method GET_CHAT_SES on class IF_CRM_CCS_DB has no exception.
Method GET_MESSAGES Signature
| # | Type | Parameter | Pass Value | Optional | Typing Method | Associated Type | Default value | Description | Created on |
|---|---|---|---|---|---|---|---|---|---|
| 1 | Importing |
FOLDER | Value transfer | Type reference (TYPE) | STRING | 20040901 | |||
| 2 | Returning |
MESSAGES_T | Value transfer | Type reference (TYPE) | CRM_ICI_MESSAGE_T | 20040831 | |||
| 3 | Importing |
USERID | Value transfer | Type reference (TYPE) | CHAR64 | Characterfeld der Länge 64 | 20040831 |
Method GET_MESSAGES on class IF_CRM_CCS_DB has no exception.
Method GET_POSTING Signature
| # | Type | Parameter | Pass Value | Optional | Typing Method | Associated Type | Default value | Description | Created on |
|---|---|---|---|---|---|---|---|---|---|
| 1 | Returning |
POSTING_T | Value transfer | Type reference (TYPE) | CRM_CCS_POSTING | 20040804 | |||
| 2 | Importing |
PROP_TYPE | Call by reference | Type reference (TYPE) | CRM_CCS_POSTING_PROPERTY_TYPE | 20040804 | |||
| 3 | Importing |
USERID | Call by reference | Type reference (TYPE) | CHAR64 | Characterfeld der Länge 64 | 20040804 |
Method GET_POSTING on class IF_CRM_CCS_DB has no exception.
Method GET_SESSIONS Signature
| # | Type | Parameter | Pass Value | Optional | Typing Method | Associated Type | Default value | Description | Created on |
|---|---|---|---|---|---|---|---|---|---|
| 1 | Importing |
CHAT_LINE_ID | Value transfer | Type reference (TYPE) | STRING | 20040909 | |||
| 2 | Returning |
CHAT_SESSIONS | Value transfer | Type reference (TYPE) | CRM_ICI_CHAT_SESSION_T | Übergabetabelle: Chat-Sessions | 20040909 | ||
| 3 | Importing |
USERID | Value transfer | Type reference (TYPE) | CHAR64 | 20040909 |
Method GET_SESSIONS on class IF_CRM_CCS_DB has no exception.
Method SET_ADDRESSES Signature
| # | Type | Parameter | Pass Value | Optional | Typing Method | Associated Type | Default value | Description | Created on |
|---|---|---|---|---|---|---|---|---|---|
| 1 | Importing |
ADDRESSES_T | Value transfer | Type reference (TYPE) | CICI_USER_ADDRESSES_T | 20040902 | |||
| 2 | Importing |
USERID | Value transfer | Type reference (TYPE) | STRING | Benutzer-ID | 20040902 |
Method SET_ADDRESSES on class IF_CRM_CCS_DB has no exception.
Method SET_CURRENT_CHANNELS Signature
| # | Type | Parameter | Pass Value | Optional | Typing Method | Associated Type | Default value | Description | Created on |
|---|---|---|---|---|---|---|---|---|---|
| 1 | Importing |
CHANNELS | Value transfer | Type reference (TYPE) | STRING_TABLE | 20040902 | |||
| 2 | Importing |
USERID | Value transfer | Type reference (TYPE) | STRING | Benutzer-ID | 20040902 |
Method SET_CURRENT_CHANNELS on class IF_CRM_CCS_DB has no exception.
Method SET_CURRENT_QUEUES Signature
| # | Type | Parameter | Pass Value | Optional | Typing Method | Associated Type | Default value | Description | Created on |
|---|---|---|---|---|---|---|---|---|---|
| 1 | Importing |
QUEUES | Value transfer | Type reference (TYPE) | STRING_TABLE | 20040902 | |||
| 2 | Importing |
USERID | Value transfer | Type reference (TYPE) | STRING | Benutzer-ID | 20040902 |
Method SET_CURRENT_QUEUES on class IF_CRM_CCS_DB has no exception.
Method SET_CURRENT_WORKMODE Signature
| # | Type | Parameter | Pass Value | Optional | Typing Method | Associated Type | Default value | Description | Created on |
|---|---|---|---|---|---|---|---|---|---|
| 1 | Importing |
USERID | Value transfer | Type reference (TYPE) | STRING | 20040902 | |||
| 2 | Importing |
WORKMODE | Value transfer | Type reference (TYPE) | STRING | 20040902 |
Method SET_CURRENT_WORKMODE on class IF_CRM_CCS_DB has no exception.
History
| Last changed by/on | SAP | 20081007 |
| SAP Release Created in |
