SAP ABAP Class CL_CRM_ICI_CCS_USER (CL_CRM_ICI_CCS_USER)
Hierarchy
☛ WEBCUIF (Software Component) SAP Web UI Framework
   ⤷ CA-GTF-IC-CHA (Application Component) Communication Channel
     ⤷ ICI_CMS_SIMULATOR (Package) Communication Management Software Simulator
Properties
Class CL_CRM_ICI_CCS_USER  
Short Description    
Super Class    
Instantiability of a Class 2  Public 
Final    
General Data
Message Class    
Program status     
Category 0   
Package ICI_CMS_SIMULATOR   Communication Management Software Simulator 
Created 20040714   SAP 
Last change 20081007   SAP 
Shared Memory-enabled    
Fixed point arithmetic    
Unicode checks active    
Forward declarations
Class CL_CRM_ICI_CCS_USER has no forward declaration.
Interfaces
Class CL_CRM_ICI_CCS_USER has no interface implemented.
Friends
Class CL_CRM_ICI_CCS_USER has no friend class.
Attributes
Class CL_CRM_ICI_CCS_USER has no attribute.
Methods
# Method Level Visibility Method type Description Created on
1 DELETE_ALL_AGENTS Instance method Public Method deletes all agents 20040714
2 DELETE_ALL_CALLS Instance method Public Method delete all calls 20040714
3 DELETE_ALL_CHAT_SESSIONS Instance method Public Method delete all chat sessions 20040714
4 DELETE_ALL_MESSAGES Instance method Public Method delete all messages 20040714
5 GET_ALL_CALLS Instance method Public Method returns all calls 20040714
6 GET_ALL_CHAT_SESSIONS Instance method Public Method returns all chatsessions 20040714
7 GET_ALL_MESSAGES Instance method Public Method returns all messages 20040714
8 GET_ALL_USERS Instance method Private Method get all agents that are logged on 20040714
9 GET_CALL Instance method Public Method returns specific call with passed callid 20040714
10 GET_CHAT_SESSION Instance method Public Method returns specific chat session 20040714
11 NEW_CALL Instance method Public Method create new phone call 20040714
12 NEW_MESSAGE Instance method Public Method create new message 20040714
13 NEW_MESSAGE_WITH_ATT Instance method Public Method create new message with attachment 20040714
Events
Class CL_CRM_ICI_CCS_USER has no event.
Types
Class CL_CRM_ICI_CCS_USER has no local type.
Method Signatures

Method DELETE_ALL_AGENTS Signature

Method DELETE_ALL_AGENTS on class CL_CRM_ICI_CCS_USER has no parameter.
Method DELETE_ALL_AGENTS on class CL_CRM_ICI_CCS_USER has no exception.

Method DELETE_ALL_CALLS Signature

Method DELETE_ALL_CALLS on class CL_CRM_ICI_CCS_USER has no parameter.
Method DELETE_ALL_CALLS on class CL_CRM_ICI_CCS_USER has no exception.

Method DELETE_ALL_CHAT_SESSIONS Signature

Method DELETE_ALL_CHAT_SESSIONS on class CL_CRM_ICI_CCS_USER has no parameter.
Method DELETE_ALL_CHAT_SESSIONS on class CL_CRM_ICI_CCS_USER has no exception.

Method DELETE_ALL_MESSAGES Signature

Method DELETE_ALL_MESSAGES on class CL_CRM_ICI_CCS_USER has no parameter.
Method DELETE_ALL_MESSAGES on class CL_CRM_ICI_CCS_USER has no exception.

Method GET_ALL_CALLS Signature

# Type Parameter Pass Value Optional Typing Method Associated Type Default value Description Created on
1 Returning CALL_LIST Value transfer Type reference (TYPE) STRING_TABLE Zeichentabelle 20040714

Method GET_ALL_CALLS on class CL_CRM_ICI_CCS_USER has no exception.

Method GET_ALL_CHAT_SESSIONS Signature

# Type Parameter Pass Value Optional Typing Method Associated Type Default value Description Created on
1 Returning CHATS Value transfer Type reference (TYPE) STRING_TABLE Zeichentabelle 20040714

Method GET_ALL_CHAT_SESSIONS on class CL_CRM_ICI_CCS_USER has no exception.

Method GET_ALL_MESSAGES Signature

# Type Parameter Pass Value Optional Typing Method Associated Type Default value Description Created on
1 Returning MESSAGES Value transfer Type reference (TYPE) STRING_TABLE Zeichentabelle 20040714
2 Importing MESSAGE_ID Value transfer Type reference (TYPE) STRING NAchrichten-ID 20040714

Method GET_ALL_MESSAGES on class CL_CRM_ICI_CCS_USER has no exception.

Method GET_ALL_USERS Signature

# Type Parameter Pass Value Optional Typing Method Associated Type Default value Description Created on
1 Returning ALL_USERS Value transfer Type reference (TYPE) STRING_TABLE Zeichentabelle 20040714

Method GET_ALL_USERS on class CL_CRM_ICI_CCS_USER has no exception.

Method GET_CALL Signature

# Type Parameter Pass Value Optional Typing Method Associated Type Default value Description Created on
1 Importing CALL_ID Value transfer Type reference (TYPE) STRING id of call 20040714
2 Returning PHONE_CALL Value transfer Object reference (TYPE REF TO) CL_BCB_PHONE_CALL_PROPS originator of call 20040714

Method GET_CALL on class CL_CRM_ICI_CCS_USER has no exception.

Method GET_CHAT_SESSION Signature

# Type Parameter Pass Value Optional Typing Method Associated Type Default value Description Created on
1 Importing CHAT_SESSION_ID Value transfer Type reference (TYPE) STRING chat session id 20040714
2 Returning SESSION Value transfer Object reference (TYPE REF TO) CL_BCB_CHAT_SESSION ICI-Spezifikation: komplexe Struktur für Nachricht 20040714

Method GET_CHAT_SESSION on class CL_CRM_ICI_CCS_USER has no exception.

Method NEW_CALL Signature

# Type Parameter Pass Value Optional Typing Method Associated Type Default value Description Created on
1 Importing FROM Value transfer Type reference (TYPE) STRING originator of call 20040714
2 Returning ITEM_ID Value transfer Type reference (TYPE) STRING Positions-ID 20040714
3 Importing TO Value transfer Type reference (TYPE) STRING receiver of call 20040714

Method NEW_CALL on class CL_CRM_ICI_CCS_USER has no exception.

Method NEW_MESSAGE Signature

# Type Parameter Pass Value Optional Typing Method Associated Type Default value Description Created on
1 Importing FROM Value transfer Type reference (TYPE) STRING message sender 20040714
2 Returning ITEM_ID Value transfer Type reference (TYPE) STRING Positions-ID 20040714
3 Importing TEXT Value transfer Type reference (TYPE) STRING Nachrichtentext 20040714
4 Importing TITLE Value transfer Type reference (TYPE) STRING title of message 20040714
5 Importing TO Value transfer Type reference (TYPE) STRING message receiver 20040714

Method NEW_MESSAGE on class CL_CRM_ICI_CCS_USER has no exception.

Method NEW_MESSAGE_WITH_ATT Signature

# Type Parameter Pass Value Optional Typing Method Associated Type Default value Description Created on
1 Importing FROM Value transfer Type reference (TYPE) STRING originator of message 20040714
2 Importing TO Value transfer Type reference (TYPE) STRING receiver of message 20040714

Method NEW_MESSAGE_WITH_ATT on class CL_CRM_ICI_CCS_USER has no exception.
History
Last changed by/on SAP  20081007 
SAP Release Created in 500