SAP ABAP Application Component SV-SMG-ICO-CRM (Customer Relationship Management)
Basic Data
| Application Component | SL20000001 | |
| Application Component ID | SV-SMG-ICO-CRM | |
| Short Description | Customer Relationship Management | |
| First Release Date | 20110720 | |
| First Release | 701 |
Content
| Package | Short Description |
|---|---|
| BPR Objects for CRM Account Management | |
| BPR Objects for CRM Channel Management | |
| CRM Customer Interaction Center | |
| CRM Customer Service | |
| Customizing ID Mapping | |
| BPR Objects for CRM E-Selling | |
| BPR Objects for CRM Marketing Management | |
| BPR Objects for mySAP CRM eSelling | |
| BPR Objects for mySAP CRM Field Sales | |
| BPR Objects for mySAP CRM Interaction Center | |
| BPR Objects for mySAP CRM Marketing | |
| BPR Objects for mySAP CRM Customer Service | |
| BPR Objects for mySAP CRM Field Service | |
| BPR Objects for mySAP CRM Integrated Sales Planning | |
| BPR Objects for mySAP CRM Sales | |
| Paket für Nacharbeiten CRM 3.0 | |
| BPR Objects for CRM Sales | |
| BPR Objects for CRM Enterprise Service | |
| BPR Objects for CRM Field Sales | |
| BPR Objects for General Settings | |
| BPR Objects for General Settings | |
| CRM Handheld Service | |
| BPR Objects for CRM Interaction Center | |
| CRM Internet Sales | |
| CRM Marketing | |
| CRM Mobile Sales | |
| CRM Mobile Service | |
| CRM Sales | |
| FIP - Collaborative Pipeline Management | |
| FIP - Differentiation through Service Excellence | |
| Value Scenario - Creating the Optimal Offer | |
| Value Scenario - Differentiation through Service Excellence | |
| Value Scenario - Interactive Customer Lifecycle Management | |
| Web Channel Experience Management - Basic Settings | |
| Web Channel Experience Management - E-Commerce | |
| Web Channel Experience Management - E-Service | |
| CRM: BP Library Objects |
Hierarchy
| Software Component | ST-ICO | ||
| SAP Release Created in | 150_700 |