SAP ABAP IMG Activity CIC_V_CCMACTPROF (Assign Activities to the Logging Profile)
Hierarchy
☛ BBPCRM (Software Component) BBPCRM
   ⤷ CRM-CIC (Application Component) Interaction Center WinClient
     ⤷ INSC (Package) Application Development R/3 Plant Maintenance Customizing
IMG Activity
ID CIC_V_CCMACTPROF Assign Activities to the Logging Profile  
Transaction Code S_ALR_87001226   IMG Activity: CIC_V_CCMACTPROF 
Created on 19981222    
Customizing Attributes CIC_V_CCMACTPROF   Assign Activities to the Logging Profile 
Customizing Activity CIC_V_CCMACTPROF   Assign Activities to the Logging Profile 
Document
Document Class SIMG   Hypertext: Object Class - Class to which a document belongs.
Document Name CIC_V_CCMACTPROF    

The Logging component logs activities performed in CIC. In general, all CIC components perform a number of activities that can be logged. The data to be logged is defined in a logging profile in this section.

CIC always logs some activities, while others are logged optionally depending on customizing. The START_CCM activity is an example of an activity that is always logged.

First, you must select the activities to be logged. Typically these activities are related to telephony events.

Repeat the following steps for every activity to log:

  1. Enter the logging profile name.
  2. Enter or select via F4 the corresponding activity.

Business Attributes
ASAP Roadmap ID 105   Define functions and processes 
Mandatory / Optional 1   Mandatory activity 
Critical / Non-Critical 1   Critical 
Country-Dependency A   Valid for all countries 
Assigned Application Components
Documentation Object Class Documentation Object Name Current line number Application Component Application Component Name
SIMG CIC_V_CCMACTPROF 0 ALR0000137 Customer Interaction Center 
Maintenance Objects
Maintenance object type C   Customizing Object 
Assigned objects
Customizing Object Object Type Transaction Code Sub-object Do not Summarize Skip Subset Dialog Box Description for multiple selections
V_CCMACTPROF V - View SM30 0000000000 Maintain Logging Profile 
History
Last changed by/on SAP  19981222 
SAP Release Created in