SAP ABAP IMG Activity CIC_CICAL (Define Customer-Specific Component Variants)
Hierarchy
☛ BBPCRM (Software Component) BBPCRM
   ⤷ CRM-CIC (Application Component) Interaction Center WinClient
     ⤷ INSC (Package) Application Development R/3 Plant Maintenance Customizing
IMG Activity
ID CIC_CICAL Define Customer-Specific Component Variants  
Transaction Code S_ALR_87001251   IMG Activity: CIC_CICAL 
Created on 19981222    
Customizing Attributes CIC_CICAL   Define Customer-Specific Component Variants 
Customizing Activity CIC_CICAL   Define Customer-Specific Component Variants 
Document
Document Class SIMG   Hypertext: Object Class - Class to which a document belongs.
Document Name CIC_CICAL    

A variant of a component makes it possible to deviate from the standard layout or functions. Customers who develop their own components can use this to manage different layouts within a component.

In standard CIC, the Component Container component is delivered in several different variants. When defining the variants, you also specify in which Front Office screen slots the variant may be used.

Business Attributes
ASAP Roadmap ID 257   Create User Exits 
Mandatory / Optional 3   Nonrequired activity 
Critical / Non-Critical 2   Non-critical 
Country-Dependency A   Valid for all countries 
Assigned Application Components
Documentation Object Class Documentation Object Name Current line number Application Component Application Component Name
SIMG CIC_CICAL 0 ALR0000137 Customer Interaction Center 
Maintenance Objects
Maintenance object type C   Customizing Object 
Assigned objects
Customizing Object Object Type Transaction Code Sub-object Do not Summarize Skip Subset Dialog Box Description for multiple selections
V_CICCCONFVARCLUST C - View cluster CICAL 0000000000  
History
Last changed by/on SAP  19981222 
SAP Release Created in