SAP ABAP IMG Activity _FICAEMMA_VEMMACBPCP (Define Customer Business Processes for Processes from CIC)
Hierarchy
☛
FI-CA (Software Component) FI-CA
⤷ FI-CA (Application Component) Contract Accounts Receivable and Payable
⤷ FKKB (Package) Contract A/R & A/P: Central Objects
⤷ FI-CA (Application Component) Contract Accounts Receivable and Payable
⤷ FKKB (Package) Contract A/R & A/P: Central Objects
IMG Activity
ID | _FICAEMMA_VEMMACBPCP | Define Customer Business Processes for Processes from CIC |
Transaction Code | S_KK4_74002772 | (empty) |
Created on | 20040123 | |
Customizing Attributes | _FICAEMMA_VEMMACBPCP | Define Customer Business Processes for Processes from CIC |
Customizing Activity | _FICAEMMA_VEMMACBPCP | Define Customer Business Processes for Processes from CIC |
Document
Document Class | SIMG | Hypertext: Object Class - Class to which a document belongs. |
Document Name | _FICAEMMA_VEMMACBPCP |
Use
In this activity, you assign a business process code to a process that is executed with the action box from the Customer Interaction Center (CIC). You can only measure front office processes and BOR methods.
To measure a front office process or a BOR method that is executed via action box, select a process ID from the possible entries. You can specify the action box configuration or the action box transaction.
Note that when you measure a process, you measure it regardless of which action box configuration it is in. You can use the where-used list to determine the action box configurations and transactions concerned.
Requirements
Standard settings
Activities
Example
Business Attributes
ASAP Roadmap ID | 204 | Establish Functions and Processes |
Mandatory / Optional | 2 | Optional activity |
Critical / Non-Critical | 2 | Non-critical |
Country-Dependency | A | Valid for all countries |
Assigned Application Components
Documentation Object Class | Documentation Object Name | Current line number | Application Component | Application Component Name |
---|---|---|---|---|
SIMG | _FICAEMMA_VEMMACBPCP | 0 | I210007301 | Basic Functions |
Maintenance Objects
Maintenance object type | C | Customizing Object |
Assigned objects | ||||||
---|---|---|---|---|---|---|
Customizing Object | Object Type | Transaction Code | Sub-object | Do not Summarize | Skip Subset Dialog Box | Description for multiple selections |
V_EMMAC_BPC_PROC | V - View | SM30 | FICA000001 | Define Customer Business Processes for Processes from CIC |
History
Last changed by/on | SAP | 20040123 |
SAP Release Created in | 472 |