SAP ABAP Message Class SO Message Number 447 (Error while storing the document in the Knowledge Provider)
Hierarchy
SAP_BASIS (Software Component) SAP Basis Component
   BC-SRV-COM (Application Component) Communication Services: Mail, Fax, SMS, Telephony
     SO (Package) SAPoffice
Attribute
Message class SO  
Short Description SAPoffice: message texts    
Message Number 447  
Documentation status       Space: object requires documentation
Authorization check Error Message      
Changed On 20130531   
Message Text
Error while storing the document in the Knowledge Provider
Help Document

Diagnosis

An error occured when storing the document in the Knowledge Provider (KPRO).

System Response

The document was not stored, the process was terminated.

Procedure

Solve the error and save the document again. Possible causes could be:

·    The save category SOFFDB has been redefined by a new category. The Customizing data of this new save category is not properly maintained or the new save category does not exist. Check the Customizing.

·    You are using an external content server for the save, that is, the save category SOFFDB was redefined by SOFFHTTP. The content server is not connected correctly or cannot be reached for other reasons. Check the connection to the content server.

·    The document is locked in an external application and can therefore not be read. Close the external application and save the document again.

Procedure for System Administration

History
Last changed on/by 20130531  SAP 
SAP Release Created in