SAP ABAP Application Component CRM-BTX-SRQ (Service Request)
Basic Data
Application Component PNE0000025  
Application Component ID CRM-BTX-SRQ  
Short Description   Service Request  
First Release Date 20080207 
First Release   700 
Content
Contained Application Component
Application Component ID Short Description Application Component
CRM-BTX-SRQ-BF Basic Functions  PNE0000026 
CRM-BTX-SRQ-BF-CKL Checklist for Services  A0G0000133 
CRM-BTX-SRQ-INC Incident Management  PNE0000027 
CRM-BTX-SRQ-LOB Linked Object for Service Request Management  A0G0000096 
CRM-BTX-SRQ-PRB Problem Management  PNE0000028 
CRM-BTX-SRQ-RFC Change Management  PNE0000029 
CRM-BTX-SRQ-SLA Service Level Management  PNE0000030 
CRM-BTX-SRQ-SM Solution Manager Integration  PNE0000141 

Contained Package
Package Short Description
CRM_APPL_PREFILL Data pre-filling and UI launch 
CRM_APPL_PREFILL_SERVICEREQ Service Request specific pre-filling 
CRM_APPROVAL CRM 1Order Approval Set 
CRM_BT_SRVR_SE Service Implementations for Service Request 
CRM_BT_SRVR_XI_PROXY Generated Proxies for Service Request 
CRM_ITSM_ALERTS_BCS Switched package for BC Set Customizing 
CRM_ITSM_AUTH_BCS Switched package for BC Set Customizing 
CRM_ITSM_BCS Switched package for BC Set Customizing 
CRM_ITSM_BULLETINS_BCS Switched package for BC Set Customizing 
CRM_ITSM_COM_BCS Switched package for BC Set Customizing 
CRM_ITSM_EXTERNAL_SERVICES External services for CRM IT Service Mgmt e.g. widget 
CRM_ITSM_FS_BCS Switched package for BC Set Customizing 
CRM_ITSM_INT_BCS Switched package for BC Set Customizing 
CRM_ITSM_SERVICE_CLOCKS_BCS Switched package for BC Set Customizing 
CRM_SERVICE_CLOCKS_API Interaction layer for service clocks 
CRM_SERVICE_CLOCKS_CORE Interaction layer for service clocks 
CRM_SERVICE_CLOCKS_CUST Customizing for service clocks 
CRM_SERVICE_CLOCKS_IL Interaction layer for service clocks 
CRM_SERVICE_CLOCKS_UI UI component of service clocks 
CRM_SERVICE_REQUEST_H CRM Service Request 1O Header Extension 
CRM_SERVICE_REQ_MGMT_MAIN CRM Service Request Management Main Package 
CRM_SRV_REQ_MGMT_BI CRM Service Request Management Reporting Package 
CRM_SRV_REQ_MGMT_SMWS Solution Manager Integration: Webservices 
CRM_SRV_REQ_MGMT_SOLMANINT Solution Manager Integration 
CRM_SRV_REQ_MGMT_SOLMANINT_CUS Solution Manager Integration: Customizing 
CRM_SRV_REQ_MGMT_SWITCH Switch Package for ITSM 
CRM_SSC_SFWS_UI_1 Shared Service Center common 
CRM_TASK_ITEM CRM Task Item Business Object 
CRM_UIU_BT_TASK_ITEM UIU: CRM Task Item 
CRM_UIU_SERVICE_REQ_MGMT WebClient UI: CRM Service Request Management 
CRM_UIU_SRV_REQ_MGMT_CHKLST_C WebClient UI: Checklist Customizing 
CRM_UIU_SRV_REQ_MGMT_SOLMANINT WebClient UI: Solution Manager Integration 
Hierarchy
Software Component BBPCRM  BBPCRM 
SAP Release Created in   700